Mercedes has been a certified optician for over 11 years and is working towards additional certification from the American Board of Opticians. She's comfortable working in pre-screening, reception, back office, contact lens training, and, of course, making sure patients look good in their glasses and helping them see their best. In her spare time you'll find Mercedes volunteering as treasurer of her daughter's softball league, the PTA's yearbook chairwoman, and organizing Girl Scout events.
Tori Waters, Optician
Tori has a Bachelor of Science in Fashion Merchandising with a minor in Marketing from Kent State University. She moonlights as a stylist and is Operations Lead for Phoenix Fashion Week. She has over 5 years experience in the fashion industry and is great at finding the perfect frame to fit a patient's personal style. Her hobbies include sewing, roller blading, and making people smile!